Reliance Broadband Zona Head Numbers

Reliance Mobile & Reliance Hello customers can send in their complaints:
By e-mail at : serviceassurancecell@relianceada.com or
FAX: 022 303 88005 or
Get in touch with the Nodal Officer in your circle


To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or SMS to 1909 with keywords 'START DND' for registration and 'STOP DND' for de-registration.
Reliance Mobile Customers can call customer care on *222 or * 333.
Reliance Broadband Customers can call on *377 or 3033 7777/1800-3000-7777(from any phone).

Write to :
Service Assurance Cell,
A Block, 2nd Floor,
Reliance Communications Limited
DAKC, Kopar Khairane,
Navi Mumbai – 400 710

ANDHRA PRADESH Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Nandan Babu
6-3-1090/D/3, 4th Floor, Munawar Chambers, Raj
Bhavan Road, Somajiguda, Hyderabad - 500082.
Phone : 040-30331771.


BIHAR/JHARKHAND Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Syed Haider,
15th Floor, Biscomaun Towers, West Gandhi
Maidan, Patna - 800001.
Phone : 0612-3260762. Email :
Rcomnodalofficer.Bihar@relianceada.com
Fax : 0612-2206816


KOLKATTA Reliance Nodal Officer
Reliance Customer Care No.
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Dola Bose
Reliance House, 3rd Floor, 34 Chowringhee Road,
Kolkata 700071.
Phone : 033-30332584
Email :
RCOMNodalOfficer.KOL@relianceada.com
Fax : 033 30288962

CHENNAI Reliance Nodal Officer
Reliance Customer Care No.
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Venkateswari Arumugham
6, Haddows Road, Nungambakkam, Chennai -
600006.
Phone : 044-30352950Email :
Rcomnodalofficer.Chennai@relianceada.com,
Fax : 044- 30353434

DELHI Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Manmohan Saini
12th Floor, Vijaya Building, Barakhambha Road,
New Delhi 110001.
Phone : 011-30332606Email :
Rcomnodalofficer.Delhi@relianceada.com,
Fax : 011-30331833.

GUJARAT Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Sudhir Bhaduri
Reliance ADAG House, 100 ft. Road, Prahlad
Nagar Road, Ahmedabad- 380051.
Phone : 079-30331424Email :
Rcomnodalofficer.GJ@relianceada.com,
Fax : 079-30331502

HARAYANA Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Setu SainiNatraj
Building, Second Floor, Near Red Ligh
Chauk,Panipat-132103.
Phone : 09355120065.Email :
Rcomnodalofficer.Haryana@relianceada.com
Fax : 0172-3032167.

HIMACHAL PRADESH Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Ashutosh Kashyap
Bhrata Sadan, Opposite SBI Zonal Office,
Kasumpati, Shimla -171009.
Phone : 09817020065Email :
Rcomnodalofficer.HP@relianceada.com
Fax : 0177 3031327.

JAMMU & KASHMIR Reliance Nodal Officer
Postpad : *222
Prepaid : *333
Mr. Anil Verma
20 C Gandhi Nagar Extn Jammu.
Phone : 09306060005Email :
Rcomnodalofficer.JK@relianceada.com
Fax : 0191-2450120

KARNATAKA Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Lakshmi V
"Subramanya Arcade" Tower B, No. 12/2, Ground
Floor, Banerghatta Raod, Bangalore -560029.
Phone : 08030332620/ 30332676.
Email :
Rcomnodalofficer.Karnataka@relianceada.com
Fax : 080 30332420.

KERALA Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Deepa Suresh
A & P Arcade, S A Road, Kadavanthra, Cochin -
682016. Phone : 0484-3031248
Email :
Rcomnodalofficer.kerala@relianceada.com,.
Fax : 0484-3031512.

MADHYA PRADESH & CG Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Sourabh Khede
A-Block, 3rd floor, Manasarovar Complex,
Hoshngabad Road, Bhopal - 462016.
Phone : 0755-3031637. Email :
Rcomnodalofficer.MP@relianceada.com,
Fax : 0755-3031007.

MAHARASHTRA Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Preeti Chhabria
6th Floor, Kumar Cerebrum - IT Park, S.No-13B
1+2+3 & 14 part, Vadgaonsheri, Pune - 411014.
Phone : 020-30346328 Email :
Rcomnodalofficer.MH@relianceada.com,
Fax : 020-30346910

MUMBAI Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Tilak Chatterjee
7th Floor, Fortune 2000, C-3, G Block,Bandra
Kurla Complex,Bandra (East),Mumbai 400051.
Phone : 022-32978900
Email :
Rcomnodalofficer.Mumbai@relianceada.com,
Fax: 022-30364905.

ORISSA Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Sourabh Khede
Fortune Tower, 6th Floor, C-Wing Maitri Vihar,
Chandrashekharpur, Bhubaneshwar - 751023
Phone : 0674-3031947. Email :
RCOMNodalOfficer.Orissa@Relianceada.com,
Fax : 0674-3031053

RAJASTHAN Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Mr. Sudhir Bhaduri
D - 69, Sardar Patel Marg, C - Scheme, Jaipur -
302001.
Phone : 0141-3031596. Email :
Rcomnodalofficer.RJ@relianceada.com,
Fax : 0141-3031412.

TAMIL NADU Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Venkateswari Arumugham
6, Haddows Road, Nungambakkam, Chennai -
600006.
Phone : 044-30352950. Email :
Rcomnodalofficer.TN@relianceada.com,
Fax : 044- 30353434.


UTTAR PRADESH (EAST) Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Shweta Mishra
1st Floor Magnum Plaza ,Eldeco Greens , Gomti
Nagar , Lucknow - 226010.
Phone : 0522-3031640. Email :
RCOMNodalOfficer.UPE@relianceada.com,
Fax : 0522-3031059.

UTTAR PRADESH (WEST) Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Jaspreet Kaur
407/1, 2nd Floor, Mangal Pandey Nagar,
University Road Meerut - 250001
Phone : 0121-3031423..Email :
RCOMNodalOfficer.UPW@relianceada.com,
Fax : 0121-3031463

WEST BENGAL Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Dola Bose
Reliance House, 3rd Floor, 34 Chowringhee Road,
Kolkata 700071.
Phone : 033-30332584. Email:
RCOMNodalOfficer.WB@relianceada.com,
Fax : 033 30288962

PUNJAB Reliance Nodal Officer
Reliance Customer Care No.
Postpad : *222
Prepaid : *333
Ms. Gurvinderjit KaurI
Floor, Tower F, DLF Building Plot No 2, Rajiv
Gandhi Technology Park, Chandigarh 160
101.Phone : 0172-3251959. Email :
Rcomnodalofficer.Punjab@relianceada.com
Fax : 0172-3032167.

ASSAM Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Ms. Tina Ghosh
Mega Plaza, 3rd Floor,Christian Basti, G.S. Road
,Guwahati – 781005, Assam.
Phone : 09864019990.
Email : Rtlnodalofficer.Assam@relianceada.com,
Fax: 0361-2341495

NORTH EAST Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Mr. Subhashish Dhar
2nd Floor,Building of Mrs. A. L.Blah, Opp. DIPR
Office, Lower Lachumiere, Shillong – 793001,
Meghalaya
Phone : 09863019990.
Email : rtlnodalofficer.ne@relianceada.com
Fax: 0364-2228330

BIHAR/JHARKHAND Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Mr. Syed Haider
15th Floor, Biscomaun Towers, West Gandhi
Maidan, Patna - 800001.
Phone : 0612-3260762 Fax: 0612-2206816
Email : Rtlnodalofficer.bihar@relianceada.com

KOLKATTA Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Ms. Dola Bose
Reliance House, 3rd Floor, 34 Chowringhee
Road, Kolkata 700071.
Phone : 033-30332584.
Email : Rtlnodalofficer.kol@relianceada.com,
Fax: 033-30288962

HIMACHAL PRADESH Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Mr. Ashutosh Kashyap
Bhrata Sadan, Opposite SBI Zonal Office,
Kasumpati, Shimla -171009.
Phone : 09817020065.
Email : Reliancenodalofficer.hp@relianceada.com
Fax: 0177-3031327

MADHYA PRADESH & CG Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Mr. Sourabh Khede
A-Block, 3rd floor, Manasarovar Complex,
Hoshngabad Road, Bhopal - 462016.
Phone : 0755-3031637.
Email : Rtlnodalofficer.mp@relianceada.com,
Fax: 0755-3031007

ORISSA Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Mr. Sourabh Khede
Fortune Tower, 6th Floor, C-Wing Maitri Vihar,
Chandrashekharpur, Bhubaneshwar - 751023.
Phone : 0674-3031947.
Email : Rtlnodalofficer.orissa@relianceada.com,
Fax :0674-3031053

WEST BENGAL Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Ms. Dola Bose
Reliance House, 3rd Floor, 34 Chowringhee
Road, Kolkata 700071.
Phone : 033-30332584.
Email: Rtlnodalofficer.wb@relianceada.com,
Fax :033-30288962

Reliance Broadband Fraud Billing

REGARDING BILLS  

We are not receiving any bills in monthly basis... We just received the first month bill for reliance data card usage... Its been 5months we are using reliance data card and after the first month we dint receive monthly bills... The second month our area reliance official came home directly after 23rd of that month for collecting the second month's charges charging SOME EXTRA AMOUNT FOR DELAY IN PAYMENT AFTER 23rd FOR THE MONTH... We have not been informed about this before and HOW COME WE ARE R

And no single response from reliance broadband customer care so far

Posted on 12 Nov 11
By Chitra, Chennai

Reliance Broad band connection is dead slow

A Dead Slow  
(1 out of 1 people found this review helpful)

I bought this Reliance net connect three months ago. The network coverage is very poor. Most of the times the upload / download speed will be in 0.00 KBps only. So now I am thinking to quit the connection. I had paid advance three months rental, hence i am unable to quit, now the time have come to quit. Please check the speed of the net and then buy NPSR

Posted on 14 Nov 11
By oracle341, Chennai

Poor service, reliance failed in service

Poor service, reliance failed in service

Address: Kendriya vihar-2, sector 82, noida 201304--- Service: Reliance Netconnect+ upto 3.1 mbps postpaid---- I bought Reliance Netconnect+ upto 3.1 mbps postpaid service (rs 750/month) in Nov 2011 by paying Rs 2400 in advance for 3 months...

Posted on 28 Jan 12
By rponew, Noida

Reliance Broadband is bakwaas

Reliance is bakwaas .... Speed is very poor

hi guys .. its bhaskar and i m using this netconnect. seriously guys it is very bad server. and speed is 20 - 40 kbps . so, guys don't buy this product plzzz....

Posted on 31 Jan 12
By Anonymus, Ghaziabad

Reliance Data Card Sucks

This work 5 – 10 days in a month but charge for a m onth.

This work 5 – 10 days in a month but charge for a month doesnt work at all...very slow and connection is always loose...please dont buy this...

Posted on 05 Feb 12
By farhan cisco1, Delhi

Reliance broadband complaint

I am using Reliance broadband internet.

Last month, the service was completely down for more than 1 week. For which I called up reliance customer care. I have raised following service tickets (incident tickets) for the resolution:
11251019311
165903406
166051541

The first ticket was raised on 15-Nov. Since the issue was not resolved I called up help desk and asked for the reason. It was some kind of wiring issue in my area. I made it clear that if this is the case, I am not going to pay for the week for which I could not use broadband and this I assume to be fare expectation. If reliance is not able to provide the service then it should not expect FREE money out of customer's pocket as well.

The calls for the above matter about asking for the bill correction are made and following tickets were provided to me:
167893494
168269713

After the calls and all the followup, I still received full bill without any deductions.

Then recently I contacted my neighbor who also uses reliance broadband and he got a waiver. His customer user id is "330524658576". I am following on this with Reliance Customer care over month now, but it seems that Reliance wants some free money to grow now up its business.

Reliance customer care people was too bad to answer any query to customer's satisfaction. he replies were copy-paste and no resolution was provided. Talking to Reliance customer care was like talking to "stone". They neither understand nor try to understand. The only response I received was that as per their record, the connection was restored within time limit. I think, since they have their system, they can update anything they like. I have the person's contact number [from reliance] who corrected the issue which happened in my area due to faulty/non-working wiring which he had to replace. This took a week for them. I had few important tasks which I could not complete and that's why I don't want to pay Reliance for that week. It's not about money but I am so frustated now, that I have taken a firm stand. This might be the case with the others where they are paying for even those days for which they do not have working internet connection.

I have all the followup emails which I can produce if needed.

Reliance Broadband Review

Reliance Datacard: This is a crap device there are no people for proper servicing and the network is a big mess – wait, wait, wait…… for the pages to load

I suggest you people not to go for this orelse you will really regret! 

- Umaesh Charan

Reliance Broadband Customer Care Number

Reliance data card is painfully slow. I wouldn't recommend this to anyone unless you have no option. TATAindicom is comparatively better. The problem with BSNL is, you may get connection where you least expect and you may not get connected where everyone else get network.
Does anyone use to Vodafone? Are there useful while traveling to smaller cities in Inida?

Reliance broadband User Review

I am Sachin Gupta (customer id no. 220509898672). I applied for reliance broadband and got the connection installed on 4th April 08. On 16th the outgoing calls through the fixed line phone stopped. On enquiring with the customer care, I was told that I ve used the data worth Rs 9000 and since my credit limit of Rs 4000 was crossed the outgoing calls were stopped. On analyzing the bill I found several discrepancies:
1) Person from Reliance installed the connection at about 5.45pmon 4th April and the PC was left on. No one used PC after he left but the usage shows uploaded data as 2.92 GB. I am not able to understand how can the data uploading start on its own when no was using PC.
2) Usage also shows that in span of 12 days data worth 8.3 GB was uploaded. This is something impossible as I never uploaded any data. I had chat only once on yahoo with web cam (2 mega pixel) on for 30 min.
3) When my credit limit was set as Rs 4000, then why I was informed only when the usage had reached Rs 9000. They should have terminated the connection immediately when the usage crossed Rs 4000.
4) Also there was a free data transfer worth 1GB and 50 free calls. The bill dated 11th April does not reflect the same. They should have deducted the usage for 7days on pro rata basis.
5) On contacting customer care they are not able to give any information of the uploaded data. The reply is always that I ve downloaded Rs9000 worth data and so has to pay the same.

This is how reliance is looting the customers and in the short span they are among Fortune 500 list